Eric Shaver
Senior Operations Lead @LivePerson
Pocatello, ID, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2021 — Present
Senior Operations Lead @LivePerson
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Pocatello, ID, US
EDUCATION
2001 — 2009
Idaho State University
Bachelor's degree, Political Science and Government
SKILLS
Business DevelopmentCall CentersWorkforce ManagementLeadershipOperations ManagementTransition ManagementCustomer SatisfactionVendor ManagementTeam LeadershipCustomer ExperienceProcess ImprovementPerformance ManagementOutsourcingService DeliveryBpoContact Centers
ABOUT ERIC SHAVER
Experience over 15 years of contact center leadership with 7 of those years…
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