Eric Weine
- Role
- Manager, Customer Success (Enterprise & Sled Teams) at LogicMonitor
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Eric Weine
Customer Success Leader with a background of building and scaling teams & businesses…
Experience
Manager, Customer Success (Enterprise & Sled Teams)
Feb 2022 — Present
I manage two teams of Customer Success Managers (Enterprise & SLED) at LogicMonitor, which is considered by many an industry leader in Customer Success. Our methodologies, processes, and workflows are matured, and we\'re a strategic & proactive leadership- Currently oversee 22M+ in ARR - 110% net retention in 2022 - My strategic focus in 2023 is success planning for our customer\'s cloud journey (moving from from on-prem to cloud). We meet them where they are for their hybrid monitoring. My current mentors and leaders at LogicMonitor include former Senior CS Leadership from Salesforce, Accurent, Sailpoint, and Bazaarvoice amongst others. I\'m privileged to witness, learn, and take part in this gold standard of Customer Success leadership every day.
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