Eric W. C.

About Eric W. C.

My passion lies in health, and my journey in healthcare started as a Navy medic with the…

Experience

1. General Manager

   Columbia Chrysler Dodge Jeep Ram

   Apr 2022 — Present

   Successfully oversee all dealership operations, including sales for retail and fleet, service, finance, and administration, leading a team of 100 employees and ensuring a cohesive work environment.\\\\nSpearheaded strategic planning initiatives, implementing effective sales and marketing strategies, enabling the store to remain at the same levels of profitability as experienced during the peak selling years of 20••••22.\\\\nImplemented and monitored performance metrics to drive sales team performance, leading to an improvement in monthly sales volume and achieving quarterly sales targets consistently.\\\\nStreamlined inventory management processes, reducing carrying costs by 20% and increasing inventory turnover from 10 times a year to 18 with used cars.\\\\nFostered an exceptional customer experience by maintaining high customer satisfaction scores, earning the dealership top SSI scores.\\\\nDeveloped and implemented comprehensive training programs for sales and service staff, resulting in increased product knowledge and improved customer engagement.\\\\nConducted regular staff meetings, provided performance feedback, and recognized outstanding achievements, boosting team morale and fostering a positive work culture.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• The Iron Yard

  Software Engineering Trainin, Back-End Engineering - Java

  2016 — 2016

• National Automobile Dealers Association

  NADA Dealer Academy , Dealer Operations

• Washington University in St. Louis - Olin Business School

  Master of Business Administration, Entrepreneurship/Entrepreneurial Studies/ Marketing

  2012 — 2014

• Udacity

  Nanodegree , Artificial Intelligence

  2021

• Actualize Coding Bootcamp

  Software Engineering Training Program

  2016 — 2016

• General Assembly

  Certificate , Data Science

  2021 — 2021

• Saint Louis University

  Political Science and International Studies

  2010 — 2011

• Saint Louis University-Madrid

  Bachelor of Arts, Political Science/International Studies

  2009 — 2010

• Spanish Language Intensive Immersion School - 3-months / 20-hours per week

  Intensive Immersion School , Spanish Language and Literature

  2009 — 2009

• Cross Cultural Communication Center Annexed Japanese School - Okinawa, Japan

  Language Certification - 20 hours a week for 8 weeks , Japanese Language and Literature

  2007 — 2007

• United States Navy - Corpsman Training School

  Entry-Level Provider of Basic and Emergency Patient Care - LENGTH: 14 weeks (470-560 hours), Medical/Clinical Assistant

  2004 — 2004

• MIT Sloan School of Management

  Certificate Program and Course , Artificial Intelligence

  2021 — 2022

Skills

• Data Analysis
• Ruby
• Programming Languages
• Public Speaking
• Business Development
• Objective-C
• Management
• Swift
• Google Maps Api
• Microsoft Excel
• Ruby on Rails
• Github
• Beginner Japanese
• Miller-Heiman Strategic Selling
• Health Insurance
• Spanish
• Sales Presentations
• Salesforce.com
• Innovative Thinking
• Sales Strategy
• Conversational Spanish
• Secret Clearance
• Leadership
• Strategy
• Marketing Communications
• Html
• Leadership Development
• Technical Writing
• Foreign Relations
• Analysis
• Strategic Planning
• Cascading Style Sheets (Css)
• Military Operations
• Security Clearance
• Postgresql
• Business Strategy
• Git
• Microsoft Office
• Project Management
• Account Management