Eric Warheit

About Eric Warheit

As a Principal Product Manager at Toyota Connected, I leverage my 25 years of experience…

Experience

1. Product Manager

   Toyota Connected North America

   Dec 2019 — Present

   Experienced Product Manager at Toyota Connected, driving customer-focused vision, roadmap, and delivery of B2B, B2C, and DX solutions. I establish product practices,\"data as product\" frameworks, and cost efficiencies. Key Achievements: DATA & MACHINE LEARNING PLATFORM:* Defined multi-year vision for MLOps capabilities, accelerating time to market and improving governance and operational quality.* Reduced model deployment time by 99%, implementing an internal reference customer onboarding model.* Prioritized CX/DX needs based on problem complexity and cost, enhancing MVP delivery time by 50%. PREDICTIVE POI & RECOMMENDATIONS:* Led delivery of predictive models for fueling needs and dining recommendations, improving range estimation for Toyota BEV.* Aligned stakeholders through customer journey workshops, reducing alignment time from weeks to hours.* Established Delivery Partnership Group for effective stakeholder communication and execution support. CONNECTED VEHICLE SUBSCRIBER MANAGEMENT:* Aligned vision and mission for self-service subscription management, optimizing strategy and roadmap.* Improved revenue recognition time by 99% and enhanced performance by 200x, reducing incidents and support costs.* Drove UI redesign and error messaging improvements, reducing support calls by 42%. PRACTICE & PROCESS CONTRIBUTION:* Integrated product managers in sales calls, avoiding unnecessary costs and ensuring customer-centric solutions.* Introduced OKR capability and stakeholder management practices, optimizing investment and goal alignment.* Established global internal open-source community, enabling collaboration and unified architectures.

Skills

• Talent Management
• Consulting
• Executive Coaching
• Employee Engagement
• Business Development
• Team Leadership
• Entrepreneurship
• Marketing Strategy
• Enterprise Software
• Leadership Development
• Management
• Business Strategy
• Project Management
• Leadership
• Organizational Development
• Coaching
• Agile Methodologies
• IT Management
• Organizational Communication
• Analysis
• Change Management
• Marketing
• Team Building
• Integration
• Sales
• Software Development Life Cycle (Sdlc)
• Training
• Strategic Planning
• Cloud Computing
• Small Business