Eric Papa
Process Engineering & Optimization IT Project Manager
- Role
- VP IT Project Manager, Business Process Center of Excellence at Truist
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Eric Papa
VALUE PROPOSITION I deliver solid results in business process design, management, and administration with extensive experience in operational excellence, executing strategies for process design, documentation, and team leadership in high-visibility, time-critical environments. My success is driven by my ability to direct teams in the design and documentation of corporate processes within a Fortune 50 environment, providing companies with insight into how processes work and maximizing risk mitigation.SUMMARY Engaging Business Process Management professional possessing a winning blend of team leadership, strategic talent, and practical experience. Skilled in managing large, complex enterprise-level responsibilities to produce exemplary results, via hands-on involvement and an unwavering commitment to success. Leverages a unique mix of strategic, operations and analytical expertise, consistently exceeding performance goals by aligning staff talents and effort with organizational objectives. LEADERSHIP HIGHLIGHTS Presently trains managers on the principles of effective documentation and best practices to govern business processes in a Fortune 50 corporation. Translates business processes into corporate process and data models using the ARIS BPA tool. Prior achievements included the performance of advisory audits on corporate business and technology platforms at Comcast NBCUniversal, gaining insight into process risks.Specialties: Business Process Design, Business Process Management, Project Management, Enterprise Risk Management, Process Documentation, Best Practices, ARIS for SAP, Quality Assurance Testing, Team Leadership
Experience
VP IT Project Manager, Business Process Center of Excellence
Nov 2022 — Present · Raleigh, NC, US
Education
Widener University
MBA, Business
Widener University
Bachelor of Science, Business Management
Skills
- Process Improvement
- Business Process
- Business Process Improvement
- Process Engineering
- Business Analysis
- Sap
- Management
- Six Sigma
- Servers
- Leadership
- Strategic Planning
- Training
- Business Process Mapping
- Business Process Design
- Bpmn
- Business Process Modeling and Notation
- Change Management
- Vendor Management
- Analysis
- Consulting
- Project Management
- Cross-Functional Team Leadership
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