Eric T.

About Eric T.

I am an Engineering Operations leader focused on reliability, cost, and execution at scale. I build operating models that turn business goals and time-sensitive constraints into measurable outcomes through clear governance, prioritization, and accountability.I led a multi-year FinOps and COGS operating model that drove approximately $300M in cumulative savings over 6 years, with approximately $50M in annualized run-rate impact, partnering across Engineering, Finance, and Operations. I also owned key operational support systems including provisioning, observability, and infrastructure automation, improving readiness, reducing toil, and speeding incident restore.Previously, I founded and scaled a global SRE organization from 25 to 250 engineers with 24x7 coverage. We consistently exceeded 99.9% availability targets, reduced change-caused incidents from approximately 40% to approximately 5%, and reduced MTTR through war room leadership and incident execution improvements. I have been a cost center owner and approver for $200M+ spend and regularly presented results in executive reviews and engineering all-hands.I am aligned with mid to large organizations that value high-signal decision-making and strong operating cadence across Engineering Operations, Platform Operations and Reliability, or FinOps and COGS within Engineering.

Experience

1. Senior Director, Engineering Operations

   Adobe

   Jan 2019 — Present · San Francisco, CA, US

   Led FinOps/COGS operating model; drove ~$300M cumulative savings over 6 years (~$50M annualized run-rate savings) through governance, prioritization, and execution accountability across Engineering, Finance, and Operations.• Built the program engine (taxonomy, calculation method, targets, tracking, exec reporting cadence) aligned with Finance and BU leadership• Partnered with SVP/VP and engineering leaders to translate cost goals into engineering plans, drive tradeoffs, and prioritize across services• Drove unit-cost and efficiency analytics as part of a Proactive Business Metrics program: defined KPIs, instrumentation expectations, and review cadence to surface deeper inefficiencies• Owned operational support systems (provisioning, observability, infrastructure automation), improving operational readiness and speeding incident restore while reducing engineering toil• Led engineering-side vendor engagement with key cloud/data/platform partners alongside procurement, including growth planning, optimization analysis, escalations, incident communications improvements.• Presented results and policy updates at engineering all-hands (hundreds) and recurring executive reviews; recognized for high-signal synthesis and decision clarity under pressure

Education

• University of California, Berkeley

  Bachelor's degree