Eric Strunk

About Eric Strunk

Skilled and proven senior leader with over 14 years of experience in leadership roles, recognizing ongoing results and enhanced operations. Strong understanding of best practices to implement and identify areas of opportunity for measurable outcomes. Responsible and accountable for up to $27M annual budget. Documented success in leading operations through hyper-growth, including startup (monthly CAGR of 83%) and established business (CAGR of 17% over 3 years). Proven ability to shape culture by creating shared goals and values, resulting in a 75% reduction in annual turnover. Proven ability to take business strategy from ideation to tactical implementation while influencing an ecosystem of high-performing execution.

Experience

1. Associate Director, Pharmacy Service Experience and Operations

   Humana

   Nov 2016 — Present

   Responsible for all products and programs for Consumer Experience and Operations through a highly skilled agile team. Direct responsibility for the team operating budget and for developing and executing the strategy to digitally transform the traditional mail pharmacy through technology modernization and leading change.

Education

• EADA Business School

  Global Executive MBA, Business Administration and Management, General

• École des Ponts Business School

  Global Executive MBA, Business Administration and Management, General

Skills

• Operations Management
• Food Safety
• Customer Service
• Business Development
• Process Improvement
• Budgeting
• Cost Control
• Collaborative Work
• Client Relations
• Strategic Planning
• Food & Beverage
• New Business Development
• Competitive Analysis
• Industry Research
• Restaurant Management
• Communication
• Marketing Strategy
• Restaurants
• Cooking
• Microsoft Office
• Culinary Skills
• Catering
• Management
• Team Building