Eric Stratton
- Role
- Director of Operations at My Admin
- Location
- Mesa, AZ, US
- LinkedIn followers
- 500 followers
About Eric Stratton
As an IT professional with diverse experience, I have excelled in various roles…
Experience
Director of Operations
Oct 2005 — Present
Support for Service Requests for wide range of I.T. support and installation. Providing Corporate IT Services to the Small & Medium Business budget. Specializing - Virtualization * Cyber Security * Server * Network * Telecom * Backup Solutions * Business Continuity * Mobile - Work with business customers consulting to configure their networks, server configurations, administration, & end user support- Provided on-site services to various business and individual clients in different business verticals- Remote assistance by telephone and/or remote desktop to shadow for diagnosing, repair, & educating- Completion of software backup, upgrades, & migrations- Customer service troubleshooting for software applications, peripherals, & network issues - Set up help desk readiness plans, network diagrams, and incident response plans to ensure business continuity. Partner with: Microsoft Sophos for Cyber Security solutions including Network, Endpoint protection and Email & Cloud 3CX Business Communication Solutions & Software Redstor Godaddy.com
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