Eric Stecker
Divisional COO, Consumer Engagement at PDI Technologies
- Role
- Divisional COO, Consumer Engagement at PDI Technologies
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Eric Stecker
General Manager & Operations Executive highly experienced and successful in leading Account Management, Marketing, Product Development, and Service organizations in the software industry. Consistent record of achieving customer satisfaction, employee engagement, operational improvement, and financial goals. Hands-on, collaborative, thoughtful leader experienced in managing global business units ($200M) and teams (450 members). KEY ACCOMPLISHMENTS• Revenue Growth - drove 200% increase in five years, while maintaining strong contribution margins• Market Reach – increased 50% in four years• Customer Net Promoter Score - grew 38 pts over three years and 50 pts over five years and led space in customer satisfaction• Customer & Project Delivery - improved on-time, on-budget metrics 25 pts over three years • Project Delivery Costs - reduced 18%• People Leadership – retained and developed key talent while consistently achieving strong employee engagement scoresStrategic Planning & Execution | P&L Management | Business Development | Delivering ROI | Product Development & Growth | Process Improvement | Project Delivery | Solution Marketing | Leading Global Teams | Partner & Distribution Channel Management | Client Management | Talent Recruitment & Retention | Project Scaling | Acquisition Integration
Experience
Divisional COO, Consumer Engagement
Jan 2022 — Present
Education
Clemson University
Finance, Accounting
1989 — 1993
Darla Moore School of Business at the University of South Carolina
Masters of International Business; Chinese
1993 — 1996
Skills
- Global Management
- Solution Selling
- Professional Services
- Software Project Management
- Cross-Functional Team Leadership
- Retail
- Management
- Team Building
- Leadership
- Employee Engagement
- Team Leadership
- P&L Management
- Process Improvement
- Acquisition Integration
- Project Management
- Enterprise Software
- Customer Satisfaction
- Business Analysis
- Account Management
- Software Development
- Managed Services
- Integration
- Project Portfolio Management
- Cloud Computing
- Vendor Management
- Program Management
- Product Management
- Saas
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