Eric McGinnis
AirSupport Remote AMER manager
- Role
- IT Support Manager (Amer) at Airbnb
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Eric McGinnis
I fell into support while going to school for photography. I made the mistake of fixing one of the broken Mac computers in the photography lab. All these years later I now have the ability to repair with my eyes closed (I once fixed a Windows ME computer in German without speaking German) as well as become an desk-side therapist. Tell me about your motherboard. I strive to be funny, someday I\'ll get there.Specialties: I fix, I console, I teach.
Experience
IT Support Manager (Amer)
Mar 2014 — Present · San Francisco, CA, US
Manager of IT Support for Remote Americas office and Engineers. Responsible for the smooth running of hardware and Software support, Access Requests, New Hire Training, process creation/refinement for internal employees.
Education
California State University, Fullerton
Bachelor of Arts (B.A.), Communication
1995 — 1997
Skills
- Os X
- Mac Os X
- Adobe Creative Suite
- Help Desk Support
- Printers
- Android
- Teaching
- Windows Xp
- Windows Vista
- Troubleshooting
- Console
- Xp
- Hardware
- User Interface Design
- Iphone
- Access
- Mobile Applications
- Mac
- Windows
- Computer Hardware
- Blackberry
- Technical Support
- Windows 7
- User Experience
- Ios
- Remote Desktop
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