Eric Rodger
Customer Success Manager at Akamai Technologies
- Role
- Customer Success Manager at Akamai Technologies
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Eric Rodger
Over 25 years of experience in IT infrastructure design, deployment, and support* Strong customer-facing presence, with external consulting, sales, presentation, and proposal experience* Extensive history of technical planning and support in aggressive R&D and engineering environments* Effective management of people, resources, and finances for IT projects* Team player who enjoys taking the time to train and mentor other group members and customers* Focused on customer service and effective communicationSpecialties:* Highly visible IT projects * LAN Administration (Cisco/FORE)* Windows Server and Active Directory, MCSE Certified* Solaris Unix, Redhat/SUSE Linux* Storage and Backup Infrastructure (NAS/SAN)* Datacenter design, power & cooling* Contingency planning, disaster recovery, vital records mgmt.
Experience
Customer Success Manager
Oct 2023 — Present · Pittsburgh, PA, US
Education
University of Pittsburgh
BSIS, Information Science
1990 — 1995
Skills
- Disaster Recovery
- Data Center
- Active Directory
- Tcp/Ip
- Windows Server
- Servers
- Integration
- Unix
- Dns
- Dhcp
- Linux
- Microsoft Exchange
- Operating Systems
- Wireless Networking
- IT Service Management
- Networking
- Technical Support
- Solaris
- System Administration
- Storage
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