Eric Roberts
Customer Success Director @ Genesys, CCMP
- Role
- Customer Success Director at Genesys
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Eric Roberts
I help enterprise customers turn complex SaaS investments into measurable business…
Experience
Customer Success Director
Apr 2025 — Present · Dallas, TX, US
Education
The University of Southern Mississippi
Master's Degree
Louisiana State University
Bachelor's Degree
Skills
- Competitive Analysis
- Consulting
- Executive Coaching
- Talent Acquisition
- Needs Analysis
- Leadership
- Statistics
- Interviews
- Leadership Development
- Vendor Management
- Research
- Employee Engagement
- Talent Management
- Strategy
- Succession Planning
- Training
- Customer Satisfaction
- Human Resources
- Management
- Strategic Planning
- Spss
- Organizational Development
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