Eric Rivera

About Eric Rivera

SENIOR PROJECT & PROGRAM LEADER Established operations leader with proven experience taking the lead on high-value projects and programs for large enterprise organizations. Throughout my career I have built a reputation as someone who excels while leading cross-functional teams through the end-to-end project lifecycle, as well as someone who places a continual focus on quality, consistency, and efficiency in operations. My most recent success can be seen with Allstate as an Agent Strategy Operations Project Manager, where I oversee the development and implementation of strategies that drive operational results enterprise-wide. In a concurrent role with the US Air Force, I am a Reserve Joint Team Leader, where I lead a joint military team generating $4.2B in annual SELECTED CAREER HIGHLIGHTS Delivered a 44% reduction to error rates for the largest operations lockbox site in the banking industry, representing more than $1.2B in daily transactions. Deployed $500M in equipment without incident in a combat environment, ultimately receiving the US Air Force Meritorious Service Medal. Highly respected leader, serving as Squadron Commander for multiple Air Force bases in the US, as well as in the Afghanistan Theater of Operations. Turned around a significantly underperforming district, instilling the leadership, processes, and accountability necessary to achieve a #1 of 51 KEY AREAS OF EXPERTISE Project Management Program Portfolio Leadership Strategic Planning & Execution Software Development Life Cycle (SDLC) Agile & SCRUM Methods Lean Six Sigma Black Belt P&L Management Supply Chain Operations Worldwide Logistics Support Change Management Cross-Functional Leadership Always open to expanding my network and connecting with other top professionals. Please add me as a connection and contact me at: EMAIL: e••••••••@gmail.com

Experience

1. VP Commercial Bank, Wholesale Lending Services

   JPMorganChase

   Jul 2019 — Present · Chicago, IL, US

   Responsible for driving end to end project management & ownership and accountability of the entire process beginning to end, driving engagement with business to clarify, define and document project objectives, deliverables as well as identify key stakeholders and project participants.

Education

• Wright State University

  Executive Certificate, Integrated Supply Chain Management

• Lean SixSigma Black Belt

  6SigmaStudy

• Logisitcs Officer's Association University

  Certificate

• Embry-Riddle Aeronautical University

  BS

• Keller Graduate School of Management of DeVry University

  Master of Business Administration (M.B.A.)

• SCRUMSTUDY

  SCRUM Master Certified (SMC)

• Project Management Institute

  PMP