Eric Cunningham

About Eric Cunningham

Eric is a transformational customer-obsessed technology executive and business builder with over 15 years of leadership experience with go-to-market teams at companies ranging from $9M to $1.4B in revenue, including budgets in excess of $13M and recurring software revenue over $150M. He has a passion and track record for building record-breaking, high performing teams and for leading, serving, and growing others. His teams deliver exceptional customer value and embody a growth mindset, relentlessly learning and adapting as quickly as the business requires.Eric has spent his most recent years developing MBA-level commercial experience by leading strategic alignment and operational execution across revenue-generating teams at three different companies. Eric has led cross-functional teams of executives to align investments and deliver over 20% revenue growth at a global, Fortune-rank enterprise tech company. He served as Business Partner for the Americas Vice President, doing the same across key functions in the person organization. Eric built the revenue generating functions from scratch at a SaaS startup, where he grew SMB sales by 6x in 8 months, and is now building the people, processes, and infrastructure for revenue teams at Indeed Flex.For nearly six years, Eric led the Applications Engineering department for the Americas, where he managed over 400 engineers providing record-breaking consultative service to customers. Under his leadership, the department consistently achieved the highest customer satisfaction (CSAT) ratings in NI\'s recorded history. He implemented proactive new customer programs, knowledge-centered workflows, and process improvements that resulted in 7% lower case volume and 13% faster resolution.ultimately elevating the customer experience, while reducing staffing requirements by more than 30%. Simultaneously, he led the global, cross-functional initiative to revolutionize the company’s new graduate program to attract, retain, and deliver high potential talent to the business.Starting out at NI in consultative sales, Eric made an early mark by growing the Colorado sales territory over 50%. He holds a B.S. in Mechanical Engineering, and minors in Business and Music, from the Missouri University of Science and Technology.Key strengths include:• Enterprise, cross-functional leadership• Strategic, long-range planning and decision making• Inspiring excellence• Motivating and building high-performing teams• Developing leaders and managers• Managing large budgets ($10M+)• Synthesizing great ideas into execution

Experience

1. Owner

   Good Clean Plumbing

   Dec 2023 — Present · Lago Vista, TX, US

   Plumbing is about more than just fixing pipes and toilets—it’s about providing peace of mind and exceptional customer service, two things Good Clean Plumbing is known for. As guests in your home, our skilled technicians provide the craftsmanship, transparent communication, honest solutions, and professionalism you deserve.We’ve been Central Texas’ trusted, go-to residential plumbing company since 1998, and we look forward to assisting your family for many more years to come. We hope you\'ll never have to call a plumber to fix a stressful issue, but your plumbing is our passion and serving you is our pleasure!

Education

• Missouri University of Science and Technology

  B.S., Mechanical Engineering

  2003 — 2007

Skills

• Testing
• Electrical Engineering
• Proposal Writing
• Management
• Time Value of Money
• Labview
• Data Acquisition
• Program Management
• Test Equipment
• Engineering
• Embedded Systems
• Leadership
• Real Time
• Automation
• Microsoft Office
• Instrumentation
• Return on Investment
• Crio
• Pxi
• Manufacturing
• Teststand
• Machine Vision
• Engineering Management
• Technical Writing
• Electronics
• Sensors
• Team Leadership
• Test Stand
• Fpga