Eric Mulligan
Director of Planning and Control @LSEG
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WORK HISTORY
Director of Planning and Control @LSEG
As a leader in Business Operations with a deep-seated expertise in finance, I specialize in architecting and executing large-scale, complex transformations within technology organizations. My current mandate is a pivotal one: to transition a traditional, project-led engineering function into a dynamic, product-led powerhouse, purpose-built for the future. This involves a dual-strategy approach, simultaneously redesigning the operating model and executing a global workforce strategy to ensure its optimal deployment.My work begins with the foundational shift from project to product. I lead the redesign of the entire engineering function, moving from siloed, temporary project teams to empowered, autonomous squads aligned to long-term product value streams. Parallel to this, I engineer a forward-looking workforce strategy. Recognizing that talent is global and innovation is boundless, I analyse and define the optimal geographic distribution for this new product model. What truly distinguishes my contribution is the ability to articulate the entire financial journey of this transformation. My finance background is not just a skill—it is my strategic lens. I translate operational and strategic concepts into a compelling, unambiguous cost narrative. I model the complete financial transition, clearly delineating the Opex and Capex implications, quantifying the efficiencies gained through workforce optimization, and providing a transparent view of the investment required.In essence, I serve as the crucial bridge between the aspirational vision of a product-led organization and its financial and operational reality. I deliver not just the strategy, but the execution roadmap and the economic case, ensuring that the transformation is not only successful in practice but also sustainable and efficient from a cost perspective. My work ensures that the engineering function of the future is strategically optimized and financially sound asset to the business.
EDUCATION
The Open University Business School
Master of Business Administration (MBA)
The Chartered Institute of Management Accountants
ACMA
ABOUT ERIC MULLIGAN
Driving Engineering Excellence | Product-Led Operating Model & Workforce TransformationI transform Engineering functions from reactive project shops into strategic, product-led powerhouses.I partner with CTOs and VPs of Engineering to fundamentally reshape how technology organizations operate, deliver value, and scale. My focus is on the critical intersection of operating models, product strategy, and talent, ensuring the \"how\" of execution perfectly aligns with the \"why\" of the business.My expertise lies in:• Operating Model Transformation: Designing and embedding the frameworks, rituals, and metrics to shift from a project-based to a product-led organization. This includes implementing product taxonomy, new funding models (from projects to products), and outcome-based roadmaps.• Future-Focused Workforce Strategy: Architecting the engineering function of the future. I analyse skills gaps, design autonomous squads and implement strategic workforce planning to ensure we have the right people, with the right skills, in the right roles to win in the market.• Business & Operational Excellence: Establishing the connectivity between Engineering, Product, and Business leadership. I build the systems for strategic planning, financial accountability (e.g, unit cost economics), and data-driven performance management.#BusinessOps #EngineeringLeadership #ProductLedTransformation #WorkforcePlanning #TechStrategySpecialties include; CIMA | CGMA | MBA | COO | Prince2 | Business Management | Strategic Planning & Organisational Leadership | Accounting & Finance | Budgeting & Forecasting | Cost Management and Transparency | Market Data Management | Data Management Strategy | Profit Maximisation Strategies | Offshoring | Change Management | Risk Management | Balance Sheet Improvement | Process Design & Productivity Improvement | Team Building & Performance Management | Internal Controls & Regulatory Compliance | MIS | KPI’s | Metrics | Decision Support | Financial Analysis | Efficiency Management | Transformation Strategy | Target Operating model | Time Recording | Matter Management | Board Presentations.
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