Eric Morel
VP, Director-Central Banking Operations
- Role
- Director of Operations at Santander US
- Location
- Cranston, RI, US
- LinkedIn followers
- 500 followers
About Eric Morel
An experienced professional highly adept at managing stakeholders with a proven track record of optimizing operational productivity and enhancing customer service and experience. Specialties: Transfer Agency and Banking Operations, New Business Conversion, Account Administration and Reconciliation,Corporate Actions, Fund Administration, Project Management, Business Continuity Planning, Procedure Administration, Personnel Management, Risk Management, Anti Money Laundering, Fraud Mitigation, Customer Identification Programs and Enhanced Due Diligence Protocols, OFAC Reporting, Bank Secrecy Act, Wire Processing, Travel Rule,
Experience
Director of Operations
Sep 2023 — Present · East Providence, RI, US
Lead enterprise payment operations strategy across ACH, Wire, RTP, and emerging payment rails.• Drive automation and modernization efforts that reduce exceptions, accelerate processing, and lower cost.• Strengthen operational resilience, regulatory compliance, and end-to-end control environments.• Manage vendor/fintech relationships, optimizing performance and expanding payment capabilities.
Education
Community College of RI
AS, Accounting
1988 — 1991
Classical High School
College Prep, General Studies
1981 — 1985
Finlync
Certificate in API Treasury, Banking and Financial Support Services
Bryant University
Certification, Project Management
2012 — 2012
Rhode Island College
BS, Managerial Economics
1991 — 1993
Skills
- Creative Problem Solving
- Internal Audit
- Conflict Resolution
- Business Continuity
- Account Reconciliation
- Employee Relations
- Settlement
- Transfer Agency
- Financial Administration
- Change Management
- Program Management
- Operational Risk Management
- Vendor Management
- Procedure Review
- Financial Control
- Anti Money Laundering
- Customer Relations
- Project Planning
- Aml
- Financial Analysis
- Risk Mitigation
- Process Improvement
- Cash Management
- Fund Administration
- Compliance
- Customer Service
- Settlements
- Operations Management
- Management
- Banking
- Mutual Funds
- Risk Management
- Financial Reporting
- Corporate Actions
- Reconciliation
- Project Management
- Business Process Improvement
- Workflow Coordination
- Acquisition Integration
- Performance Management
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