Eric McDowell

Role
Managing Director, Global Transformation and Infrastructure Head, Tts Service at Citi
Location
New Castle, DE, US
LinkedIn followers
500 followers

About Eric McDowell

I have demonstrated a consistent ability to identify and implement cost savings and…

Experience

  1. Managing Director, Global Transformation and Infrastructure Head, Tts Service

    Citi

    Jan 2023 — Present

Education

  • University of Phoenix

    Business Management - IT

    2000 — 2001

  • Wilmington University

    Human Resource Management

    1995 — 1996

  • (CCAF) Community College of the Air Force

    Applied Sciences - Aerospace

    1993 — 1995

Skills

  • Customer Satisfaction
  • Account Management
  • Leadership
  • Marketing
  • Risk Management
  • Financial Services
  • Databases
  • Banking
  • Project Management
  • Software Development Life Cycle (Sdlc)
  • Call Centers
  • Business Analysis
  • Program Management
  • Crm
  • Sdlc
  • Team Management
  • Strategic Planning
  • Training
  • Vendor Management
  • Relationship Management
  • Analytics
  • Process Improvement
  • Business Process
  • Outsourcing
  • Management
  • Human Resources
  • Customer Relationship Management (Crm)
  • Business Process Improvement
  • Budgets
  • Software Documentation

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Eric McDowell — Managing Director, Global Transformation and Infrastructure Head, Tts Service at Citi in New Castle, DE, US | Unifers