Eric MacAm
Customer Experience | Scaled Customer Value Manager at Fullstory | Forever an Engineer (Materials & Product) | ex-Home Depot, Kimberly-Clark | Ph.D
- Role
- Customer Onboarding Principal at Fullstory
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Eric MacAm
As an experienced onboarding professional who specializes in enterprise engagements, I’m…
Experience
Customer Onboarding Principal
Jul 2023 — Present · Atlanta, GA, US
Education
University of Florida
Bachelor of Science (B.S.)
2000 — 2004
University of Florida
Doctor of Philosophy (Ph.D.)
2004 — 2011
University of Florida
Master of Science (M.S.)
2004 — 2006
Skills
- Process Improvement
- Team Building
- Engineering
- Research
- Consumer Product Testing
- Product Development
- Written & Oral Presentation Skills
- Public Speaking
- Mac Os
- Materials
- Capability Analysis
- Microsoft Office
- Testing
- Strategic Planning
- Materials Science
- Customer Service
- Communication
- Design of Experiments
- Manufacturing
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