Eric Huang

About Eric Huang

I am a seasoned and hands-on Management Consultant and Business/Technical Program Manager with 10+ years of experience reinventing and growing businesses, mainly in Tech, Manufacturing, and Retail industries. My Skills and Expertise include • Consulting: Digital (Biz and IT Strategy, Omnichannel, CRM), B2B Sales (Lead Gen, Key Account, Channel, S & OP, Enablement) • Program Management: Waterfall (PMP), Agile (Scrum, Scaled Agile), Confluence, Trello, Mural, Miro, Microsoft Project • Product Management: End-to-End Software Development Life Cycle (SDLC) & Hardware Product Life Cycle • User Experience (UX): Focus Group, User Interview, Personas, Customer Journey, UI Design (Wireframe), Usability Testing • System Implementation: Salesforce CRM (Sales Cloud, Service Cloud), Mobile App, Chatbot, Community Portal • Business Analytics: SQL & UML, Process Flow Diagrams, Python, R, Microsoft Power BI, Microsoft Excel I strategize, design, and execute projects in the US, China, India, and Taiwan, and have worked with people from East Asia (Japan, Korea, Taiwan, China, Hong Kong), Southeast Asia (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines), Europe (Netherlands, Germany, Spain, Czech, UK), and North America.I was the founding member of IBM Taiwan (1) Design Thinking and CX Consulting (2) Salesforce CRM solutions. I led teams of designers, consultants, and developers to build products/projects from scratch under ambiguity. I worked for large enterprises ppl), tiny startups (3-5 ppl), and NPOs.Originally from Taiwan, I hold a dual MBA from Singapore and Japan. I am now an Information Systems Graduate Student at U.W. Foster to gain skills and perspectives in Data Analytics and Cybersecurity. Actively looking for career opportunities to contribute my strengths and make great impacts-2.5 years freelance Business Consultant for Fintech / Martech / Salestech startups. 7 years seasoned Consulting and Project Manager working at the intersection of Business, Experience, and Technology, enabling Strategy and Transformation2 years as a Product Manager in the Networking industry building new productsProactive leadership in cross-functional and cross-cultural management. Experience in end-to-end IT product/service life cycle. Strong coordination and problem-solving skills as a quick learner in a fast-paced environment.My career motivation is to contribute to “A business that enhances our life.” Be an effective leader creating and implementing innovative solutions on complex technical/business issues to make a better world.

Experience

1. Senior Program Manager

   BizLink Group

   Sep 2023 — Present · Fremont, CA, US

   Sales Excellence and Salesforce CRM.BizLink (TWSE 3665) is a publicly traded company headquartered in Silicon Valley, USA. We provide a higher diversity level of interconnect solutions with regard to essential connectors, harnesses, and cables for various industry sectors worldwide including IT Infrastructure, Optical Fiber Communications, Telecom and Networking, Motor Vehicle and Rolling Stock, Industrial and Factory Automation, Client Peripherals, Machinery and Sensors, Electrical Appliances, and Healthcare.As a tier-one interconnect solution company, BizLink has state-of-the-art facilities, advanced manufacturing processes, and professional research and development capabilities. With flexible production resources and global R&D teams in America, Europe, and Asia, we provide reliable interconnect solutions in close proximity to markets, also specialize in offering one-stop EMS and NPI services based on customer\'s requests. At BizLink, we strive to keep collaborating closely with customers to turn your innovative ideas into reality.

Education

• Waseda University

  Master of Business Administration (MBA), Management of Technology

  2012 — 2013

• Nanyang Technological University Singapore

  Master of Business Administration (MBA), Nanyang-Waseda Double MBA

  2012 — 2013

• UW Foster School of Business

  Master of Science - MS, Information Systems

• National Taiwan University

  Bachelor of Business Administration (BBA), International Business

  2003 — 2008