Erick Waggoner
Helping enterprise organizations deliver the exceptional customer/end user experience through Conversational AI and Generative AI.
- Role
- Senior Enterprise Account Executive at PolyAI
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Erick Waggoner
Highly accomplished technology leader with 25+ years of experience partnering with executive leadership at companies to drive transformative solutions. Deep expertise in leveraging AI, particularly Conversational, Generative, and Agentic, to \"Re-imagine\" customer centric contact center experiences. Proven success as a trusted agent of change, developing and executing business impact strategies that enhance customer satisfaction, build brand loyalty, and deliver quantifiable results for business leaders. Experienced working with executive leaders of companies delivering transformational technology solutions. Motivational leader recognized for driving account development, territory startup/expansion, resource optimization, and strategic partnerships. Cultivates, inspires, and develops teams that consistently increase profitability and corporate market position. Specialties: Enterprise software sales, Conversational AI, Generative AI, Agentic AI, Business Intelligence (BI), MDM, Machine Learning, Robotic Process Automation (RPA), Data Security, ITSM, Sales Enablement, SEO, DLP, ERP, PLM, Supply Chain, Call Center, CRM, Public Speaking.
Experience
Senior Enterprise Account Executive
Mar 2025 — Present
Education
University of Nebraska-Lincoln
Bachelor of Science (BS), Architectural Engineering
1990 — 1994
Skills
- Channel Sales
- Leadership
- Management
- Sales Operations
- Professional Services
- Direct Sales
- Channel
- Information Security
- Solution Selling
- Data Security
- Salesforce.com
- Sales Enablement
- Business Alliances
- Itsmf
- IT Service Management
- Managed Services
- Network Security
- Account Management
- Pre-Sales
- Product Demonstration
- Software Industry
- Public Speaking
- Lead Generation
- Analytics
- Business Development
- Collaboration
- Cloud Computing
- Channel Partners
- Sem
- Sales Process
- SEO
- Security
- Enterprise Software
- Sales Management
- Software Sales Management
- Strategic Partnerships
- Go-to-Market Strategy
- Dlp
- IT Asset Management
- Saas
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