Erick Linares
- Role
- Sr Manager of Social Care and Communities at SiriusXM
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Erick Linares
Visionary leader in brand, support, and digital experience with 14+ years of success…
Experience
Sr Manager of Social Care and Communities
Feb 2022 — Present
Develop and implement comprehensive community and social media strategies for Pandora Music, SiriusXM, and Stitcher Podcasts brands, ensuring alignment with overall business objectives. Oversee the Pandora Community forums, driving engagement, and fostering a positive and supportive environment for users. Manage social media customer care for 3 brands, ensuring a high level of responsiveness and satisfaction across all platforms. Collaborate with cross-functional teams to create and execute integrated marketing campaigns, leveraging community and social media channels. Establish and maintain strong relationships with influencers, artists, and key stakeholders within the community. Monitor, analyze, and report on key performance metrics, making data-driven decisions to optimize community and social media initiatives. Develop and manage a high-performing team, providing mentorship, guidance, and support to direct reports. Continuously research and stay up-to-date on industry trends and best practices, implementing new strategies and tactics as needed. Manage vendor relationships.
Education
Liberty Union High School
High School Diploma, General Education
2002 — 2005
SAE Expression College
B.A.S., Sound Arts
2011 — 2013
Skills
- Sound Design
- Adobe Creative Suite
- Salesforce Radian6
- Live Sound
- Logic Pro
- Yamaha M7cl48
- Audio Editing
- Lithium Social Intelligence (Lsi)
- Sound
- Mastering
- Voice Over
- Android
- Sound Editing
- Recording
- Music Production
- Logic Pro 9
- Ssl 9000 J-Series
- Macos
- Yamaha M7cl
- Lithium Social Web (Lsw)
- Music Videos
- Online Community Moderation
- Av
- Windows
- Lithium Communities
- Adobe Illustrator
- Final Cut Pro
- Digital Audio
- Ableton Live
- Lighting
- Scrum
- Ssl 6000 E-Series
- Live Events
- Confluence
- Pro Tools
- Concerts
- Studio Recording
- Music Industry
- Audio Engineering
- Icon D-Control/Command
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