Ericka N. Harley

About Ericka N. Harley

Results-driven Technical Program Manager with 15+ years of success leading global, cross-functional technology programs valued up to $100M. Proven expertise in Agile and Waterfall methodologies, cloud migrations (AWS), and software/hardware product development across Fortune 500 companies. Strategic leader with a strong record of aligning complex initiatives to business goals, managing end-to-end delivery, and driving digital transformation. Excel at stakeholder collaboration, executive reporting, and guiding high-performance teams across engineering, supply chain, and customer-facing functions. PMP-certified, with deep experience in.NET applications, Salesforce, data center migrations, and enterprise IT.

Experience

1. Senior Program Release Manager

   Hilton Grand Vacations

   Mar 2023 — Present

   Spearheaded end-to-end release and project management for complex technology initiatives, driving executive reporting, risk mitigation, and cross-functional coordination to ensure on-time delivery. Managed production readiness, sprint alignment, and program financials while resolving blockers and ensuring seamless collaboration across engineering, QA, and product teams. Led cross-functional release planning and execution for complex software initiatives, ensuring alignment with agile sprint cycles, stakeholder expectations, and production readiness requirements. Drove risk mitigation, issue resolution, and executive-level reporting to maintain delivery momentum and transparency across engineering, QA, DevOps, and product teams. Managed program-level financials, resource allocation, and change control processes to support on-time, on-budget delivery of high-impact technology solutions. Oversaw production and launch readiness, managed change control processes, and removed blockers to maintain velocity and ensure seamless collaboration across engineering, QA, and product teams. Managed cross-functional teams to execute a seamless infrastructure migration from Google Cloud Platform (GCP) to Azure Databricks, reducing cloud costs by 25% and improving data pipeline performance by 40%, while maintaining zero downtime during transition.

Education

• Florida Atlantic University

  Bachelor of Science Computer Engineering, Computer Engineering

  1989 — 1993

• SCALED AGILE, INC

  Scaled Agile Framework (SAFe) Agilist, AGILE

  2016 — 2016

• Scrum alliance

  Certified ScrumMaster

• THE GEORGE WASHING UNIVERSITY SCHOOL OF BUSINESS

  Master’s Certificate in Project Management, Project Management

  2009 — 2010

Skills

• Testing
• Vendor Management
• Project Management Office (Pmo)
• Safe Agile
• Product Software Integrations
• Unix
• Business Process Improvement
• Agile Methodologies
• Management
• Cross-Functional Team Leadership
• Pmo
• Pmp
• Leadership
• Roi Optimization
• Engineering
• Agile Project Management
• Product Management
• Software Development
• Project Management
• Scrum
• Quality Assurance
• Salesforce.com
• Crm Databases
• Customer Relationship Management (Crm)
• Mobile Devices
• Requirements Analysis
• Software Development Life Cycle (Sdlc)
• Project Planning
• Six Sigma
• Team Leadership
• IT Strategy
• Project Scheduling
• • Software Development Lifecycle • Project Methodologies • Sw/Hw Program Managem
• Agile & Waterfall Methodologies
• Crm Integration
• Product Innovation
• Software Project Management
• Crm
• Enterprise Software
• • Strategic Planning and Execution • Project Management • Scrum Master / Product