Ericka Spratlin
Account Director, Ihg Global Sales - Group Travel Partners - Cwt - Bcd @IHG Hotels & Resorts
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WORK HISTORY
Account Director, Ihg Global Sales - Group Travel Partners - Cwt - Bcd @IHG Hotels & Resorts
EDUCATION
Bauder College
Associates
SKILLS
ABOUT ERICKA SPRATLIN
Highly inspired individual with proven leadership skills and an exceptional work ethic. Possesses strong communication and organizational skills. Highly analytic, articulate, and assertive with success at assuming increasing levels of responsibility.I see myself as a problem solver in both work and personal life. I find ways to create solutions to problems that my clients, teammates, family members and friends present to me. I have been in the customer service industry since college and understand the different dynamics of clientele and what they search for. I find ways to relate to both clients and team members, whether it be on a business or personal level as it is the first step in understanding one another and building the relationship. Success is never given, it is always earned and that holds true for individuals as well as a team. I enjoy healthy competition within the workplace and pushing my teammates for us to be better than we were yesterday. I take pride in accepting my errors and learning from them and sharing the learned knowledge with my team. One person can be successful, but a team can create continued success together. Trusted Consultant| In depth Account Manager| Hospitality and Customer Service Expert
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