Ericka M.

Supervisor at CenterPoint Energy

Role
Customer Service Supervisor at CenterPoint Energy
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ericka M.

Demonstrated self-motivated achiever with exceptional knowledge of project support, oral and written communication skills and effective decision-making skills. • Seasoned Customer Advocate with an aptitude for balancing the company\'s interests with that of the consumer. • Offering 13 years of professional experience and expertise. • Effective worker with great multitasking and observational skills. • Known for managing multiple projects and delivering highly satisfactory results.

Experience

  1. Customer Service Supervisor

    CenterPoint Energy

    Feb 2023 — Present · Houston, TX, US

Education

  • Prairie View A&M University

    Major: Communications/Public Relations Minor: English Grammar

    1997 — 2002

  • University of Houston-Downtown

    Bachelor of Arts - BA, Communication and Media Studies

    2018 — 2019

  • University of Houston-Downtown

    Master of Arts - MA, Non-Profit/Public/Organizational Management

    2019 — 2021

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Ericka M. — Customer Service Supervisor at CenterPoint Energy in Houston, TX, US | Unifers