Ericka Jelks

About Ericka Jelks

Open to WorkI am a skilled Human Resources Professional with a diverse corporate background supporting multi-site national and international organizations actively seeking new Benefits Manager and Human Resources Manager/Director level opportunities nationally with increasing advancement for a growth driven organization. I am open to relocation. Industries: Technology, Hospitality, Entertainment, Banking/Finance, Insurance, Marketing, Corporate Events, Retail/Fashion, etc.My skills range from Benefits Administration, Employee Relations, On Boarding, Off Boarding, Talent Acquisition, Interpersonal Communication Skills, Teamwork, HR Management, Leadership Skills, HR & Business Strategy, Record Keeping, High Caliber Initiative & Follow Up, Microsoft Office, Workday, Ulti-Pro & ADP HRIS /Integration, Worker\'s Compensation, Unemployment, Legal and Banking Security Regulatory Compliance, EEOC, Vets-100 filing, ACA filing, 5500\'s, Decision Making, HRIS, Performance Management, Payroll, Strategic Planning & Implementation, Research, Conflict Management, Problem Solving using critical thinking, Organizational Communication, Culture Champion, Policy & Procedure Administration, Contract Negotiation, Event Planning, Rewards & Recognition Management, Training, Project Management, etc.

Experience

1. Senior Benefits Manager - Consultant

   GQR

   May 2022 — Present · Atlanta, GA, US

   Process of benefit new hire and open enrollments, qualified life events, leave administration, terminations • Audit and review of global GL for HR Benefits vs HR Operations budget (US and EMEA countries)• Workday HRIS implementation test error file cleanup; audit reporting, Open Enrollment administration for US & Canada; Presentations for New Hires; process enrollments and life event changes; Escalated employee benefit issues / vendor legal requirements / compliance issues presented to C-Level Team for resolution signoff; US & Canada benefit vendor file feed integrations• COBRA/Retirees Administration for transitional process for active and termed employees changes; 1-on-1 Employee request meetings to discuss benefit inquiries in personalized detail to resolve open items

Education

• International Academy of Fashion Merchandising and Design, Ltd.

  A.A.S., Fashion Merchandising Management

  1987 — 1989

• Lewis University

  Bachelor of Arts, Business Administration

  1990 — 1992

• The French Pastry School

  L'Art de la Patisserie, L'Art de la Patisserie

  2010 — 2010

Skills

• Employee Relations
• Employee Engagement
• College Recruiting
• Time Management
• Hospitality Management
• Personnel Management
• Internet Recruiting
• Workforce Planning
• Succession Planning
• Peoplesoft Crm
• Benefits Administration
• Applicant Tracking Systems
• Sourcing
• Temporary Placement
• Employee Benefits
• Benefits Negotiation
• Talent Acquisition
• Recruiting
• Fmla
• Training
• Hris
• HR Policies
• Deferred Compensation
• Payroll
• Management
• Performance Appraisal
• Onboarding
• Peoplesoft
• Multi-Unit Retail Management
• Talent Management
• Interviews
• New Hire Orientations
• Adp Payroll
• Paylocity
• Policy
• HR Consulting
• Leadership
• Taleo
• Technical Recruiting
• Ulti-Pro Hris