Erick Vasquez
Global IT Service Desk Manager Cirt Leader @ACS Industries, Inc.
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WORK HISTORY
Global IT Service Desk Manager Cirt Leader @ACS Industries, Inc.
Lincoln, RI, US
Responsible of the Global IT Help Desk support in 6 countries where ACS Industries is present, leading a multicultural team across those different locations. Cybersecurity leader and Project Management.
EDUCATION
Universidad del Zulia
Master's Degree - Operations, Business Administration and Management, General
Dr. Rafael Belloso Chacin URBE
Bachelor's degree, Computing
SKILLS
ABOUT ERICK VASQUEZ
IT Professional with extensive experience in Infrastructure, Help Desk, and Project Management, specializing in the Manufacturing and Oil & Gas industries.I bring expertise in IT infrastructure administration, networking, and systems management, backed by certifications including Microsoft Certified Professional (MCP) and ITIL v4. Over the years, I’ve led high-stakes projects, from deploying IT support for remote oil rigs (land & offshore) to overseeing multinational IT integrations.Along the way, I’ve:Managed IT environments across Latin America and North America.Led global IT integrations for Siemens and Dresser-Rand.Worked with diverse, multicultural teams to deliver technology solutions that scale.Certified in Microsoft and ITIL v4, I specialize in designing and maintaining IT infrastructure that ensures business continuity under pressureMy focus is simple: keep technology resilient, cost-effective, and aligned with business goals — ensuring uninterrupted operations and long-term growth.Time Zone, East Coast-USA. God Bless America
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