Erick Graves

About Erick Graves

As a seasoned luxury retail leader with over a decade of experience, I specialize in driving sales growth, developing top-performing teams, and delivering exceptional client experiences across some of the world’s most prestigious watch and fine jewelry maisons.From leading teams in high-volume well known brands to launching new store locations and leading premium brand activations, I bring a results-driven approach to every aspect of the business. My passion lies in developing clienteling strategies that build long-term relationships, executing KPI-driven sales plans that exceed targets, and creating training programs that elevate team performance and product knowledge.I\'ve had the privilege of working with several leading luxury brands bringing a deep understanding of the luxury customer, an eye for operational excellence, and a commitment to brand integrity across all channels.Whether it’s building new markets, mentoring emerging leaders, or curating VIP experiences, I thrive in environments that blend creativity, strategy, and client focus.

Experience

1. Client Development Manager

   Saks Fifth Avenue

   Sep 2025 — Present · US

   Leading client-centric strategies that fuel multimillion-dollar department performance. Experienced in training high-performing teams, building lasting luxury client relationships, and executing strategic growth initiatives that elevate both brand experience and revenue.

Education

• Ashford University

  Bachelor's degree, Business Administration and Management, General

  2019

• UCNJ Union College of Union County, NJ

  Associate's degree, Business Administration and Management, General

  2015