Erick Cruz
Service Activation Manager @Peerless Network, An Infobip Company
Chicago, IL, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Service Activation Manager @Peerless Network, An Infobip Company
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SKILLS
IvrVideo ConferencingManagementCall ReportingDisaster RecoveryTelepresencePriTechnical SupportUnified CommunicationsManaged ServicesContact CentersIp PbxSolution SellingNetwork DesignCablingSip TrunkingVoipTeamworkHosted ServicesSipCtiNetworkingEthernetT1TrainingWirelessService ManagementFax Over IpTelephonyQosCustomer ServiceUnified MessagingCall Center AdministrationAvayaSales EngineeringIntelligent Call RoutingMplsWireless NetworkingCall CentersIp
ABOUT ERICK CRUZ
Translations, Peerless Portal, UCaaS, CCaaS, Edgeview, Metaswitch, Mitel\\Shoretel IPBX Basic and Advanced Certification, Shoretel Enterprise Contact Center, Avaya IP Office -ACSS - SME Communications
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