Erick Avila
Director of Operations - ABM Aviation
- Role
- Director of Operations at ABM Industries
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Erick Avila
Overseeing ABM Aviation services at two major airports, the focus is on maintaining the highest standards in safety, security, and compliance, with a team exceeding 1,300 employees. With a sophisticated grasp of airport operations, I lead efforts to bolster partnerships with key stakeholders, managing over 500 daily flights. The charge includes developing key performance indicators that align with the strategic goals of our airline clients, ensuring quality performance and operational balance.The tenure at Amazon, prior to joining ABM, sharpened my skills in employee management and process improvement, laying a foundation for driving operational excellence in the aviation sector. In collaboration with our team, we worked towards P&L accountability, and continuous improvement initiatives, supported by an MBA in Change Leadership that has been pivotal in equipping me for the complexities of the aviation industry.
Experience
Director of Operations
Jul 2024 — Present · Washington, DC, US
Direct oversight of ABM Aviation services in Washington Dulles International Airport (IAD) and Ronald Reagan Washington Airport- Responsible for high standards in safety, security and compliance for all ABM Aviation employees and our business partners - Over 1,300+ employees providing services to our clients in Passenger Service, Wheelchair Services, Cabin Cleaning, Baggage/Ramp Services and Janitorial Services - Strengthening partnerships with MWAA and airline leadership for over 450+ daily flights between IAD & DCA - Develop, track and report on KPIs that support the management of airline client targets, quality performance, and workload balancing of all aviation services- Responsible for P&L, execution of capital and labor planning budgets, and revenue management with site General Managers and Finance Team
Education
City University of Seattle
Master of Business Administration - MBA, Change Leadership
2020 — 2024
York College of the City University of New York
Bachelor of Science - BS, Aviation/Airway Management and Operations
CUNY York College
Bachelors, Aviation Management
2006 — 2010
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