Eric Hardy
Revenue Operations Leader who builds operating systems for revenue that make retention predictable, growth measurable, and adoption that sticks
- Role
- Customer Value Strategist at CrowdStrike
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Eric Hardy
I assist organizations in streamlining complex processes and establishing structured systems. Over the past ten years, I have designed and implemented GTM infrastructures that integrate Salesforce, Customer Success Platforms, and various Business Intelligence applications into a unified source of truth for organizations. At RingCentral, I developed a renewals and retention operating framework that consolidated post-sales data, enhanced forecast accuracy, and contributed to a 10% reduction in churn over a six-month period. This experience reinforced my belief that operations is fundamentally about cultivating connection rather than creating controls. My expertise lies at the intersection of Sales, Customer Success, and Finance, and driving cross-functional alignment through shared insights, collective decision-making processes, and shifting revenue forecasting from intuition-based methods to data-driven actionable outcomes. I\'m currently seeking new roles in Revenue Operations, Sales Operations, or Business Operations where my skills can bring clarity to complex challenges. I welcome networking connections and opportunities to collaborate!
Experience
Customer Value Strategist
Mar 2026 — Present · US
Education
University of Dayton
Bachelor of Science (B.S.)
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