Eric Foster

About Eric Foster

Leader with 20+ years of experience delivering complex, highly regulated initiatives…

Experience

1. Qes Sr Program Manager

   Philips

   Jan 2024 — Present · Plymouth, MN, US

   Drive operational excellence and standards across our Global Product Surveillance & Safety, Corrections & Removals organization; Manages multiple initiatives for complaint handling, risk management, corrections and removals, Post Market Data Analytics, and Quality Compliance Learning. Leads cross-functional teams in the execution of sustaining and continuous improvement initiatives. Manages and controls projects by the use of a repeatable program management methodology. Mitigates project risks, escalates issues as needed to keep project on track. Gain customers acceptance and proper transition to support. Manages resource productivity and efficiency. Provides input to process improvement activities based on evolving business requirements, customer needs, and regulatory mandates- Developed and implemented a resource management tool to optimize project prioritization, ensuring efficient allocation of resources based on availability and project requirements- Created and deployed standardized PM templates to enhance project clarity, transparency, and consistency- Rolled out a KPI Prioritization Process effectively identifying and prioritizing critical projects- Managed teams for the following programs within the global quality & compliance learning organization > Develop and Launch a cutting-edge platform that utilizes AI-based text analysis to identify historical trends and potential emerging issues by analyzing complaints.> Implement a keyword search tool to retrieve relevant complaint data.> Develop and Launch a notification bot for employee training reminders and provides people leaders with KPI metrics.> Develop and Launch a role to curriculum interface that simplifies assigning roles to employees for over 30 management systems within Philips.

Education

• Jefferson College

  Pre-engineering studies, Mechanical Engineering

  2000 — 2002

• Missouri University of Science and Technology

  BA, Engineering/Industrial Management

  2002 — 2005

Skills

• Public Speaking
• Six Sigma
• Medical Devices
• Fmea
• Continuous Improvement
• Design of Experiments
• Manufacturing
• Product Development
• Toyota Production System
• Value Stream
• Engineering
• Value Stream Mapping
• Quality System
• Process Improvement
• Dmaic
• Manufacturing Engineering
• Team Leadership
• Kaizen
• Kaizen Blitz
• Supply Chain
• Lean Manufacturing
• Process Map