Eric Chapman
IT Manager - Client Services and Support - Hubs at University of North Carolina at Chapel Hill
- Role
- Tech Support Analyst at University of North Carolina System
- Location
- Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Eric Chapman
Created and presented 1 hour Tech Sessions: • Intro to Windows 8 • Intro to Windows 7 • Intro to Office 2013 • Intro to Office 2010 • Intro to Listserv • Wireless Home Networking Security • Antivirus and Hoaxes • ABCs of purchasing PCs and peripherals
Experience
Tech Support Analyst
University of North Carolina System
Dec 2007 — Present
End user technical support
Education
Radford University
Bachelor of Science, Geography
1998
Skills
- Program Management
- Cloud Computing
- Office Management
- Database Administration
- Management
- Computer Hardware
- Sharepoint
- • Self-Study Course for a+
- Norton Ghost
- Teamwork
- Ios
- Antivirus
- Os X
- Office Administration
- Information Technology
- Time Management
- Windows Vista
- Social Networking
- Security
- Administration
- Bmc Remedy
- Help Desk Support
- Blackberry Enterprise Server
- Customer Service
- Network Administration
- Blackberry
- Strategic Planning
- Interviews
- Desktop Computers
- Typing 50 Wpm
- System Deployment
- Wireless
- Windows 7
- Proofreading
- Laptops
- Microsoft Exchange
- Remote Desktop
- Microsoft Office
- Microsoft Office 2007
- Hardware Support
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