Eric Herchenroether

About Eric Herchenroether

Key Accomplishments@ NFI, I am currently leading the strategic development and execution of capacity initiatives across the North American Network, focused on enhancing operational efficiency and driving growth.@ Milestone, transformed the Mobile Warehousing & Fixed Storage Division to support rapid future growth. Spearheaded the automation of sales, operations, accounting, and legal processes, significantly enhancing the customer experience and reducing the order-to-cash timeframe.@ C.H. Robinson, I played a crucial role in driving revenue growth and scaling a startup (American Backhaulers) and it\'s successful merger with CH in the highly competitive 3PL market. Key contributions included:Prioritizing customer-centric strategies and developing strategic sales plans.Leading digital transformation initiatives and fostering high-performing teams.Expanding product offerings to meet evolving market demands.Managing $400M in gross revenue and overseeing transactions across cross-functional sales teams.Guiding a team of 44 direct reports, cultivating a culture of excellence and accountability within sales and operations.Establishing a Dedicated Capacity Division, achieving a competitive market position.Championing process optimization and cost reduction, positioning the company as a global leader in digital logistics.Recognized for exceptional market share growth, consistently ranking in the top tier for key performance metrics.Professional ExperienceVice President of Carrier Engagement | NFI Industries | Oct 2024 - PresentLeading strategic capacity initiatives to enhance operational performance across North America.Vice President of Sales & Strategy | Milestone | 2023 - Sept 2024Spearheaded the automation of sales processes and developed strategic relationships with 3PLs and online leasing entities to enhance sales force effectiveness. Established an Inside Sales Team with a focus on strategy, sales playbook, and performance goals.Director, Capacity Sales | C.H. Robinson | – 2023Orchestrated the alignment of business plans during a digital transformation, driving automation and scaling internal processes. Led cross-functional teams to achieve growth through strategic sales planning and partnerships, maintaining full P&L accountability.Sales Manager | American Backhaulers | 1994 – foundational sales strategies and managed team performance.EducationBachelor of Science (BS) in Business AdministrationOhio State University - Fisher College of Business, Columbus, OH

Experience

1. Vice President of Carrier Engagement

   NFI

   Oct 2024 — Present · Chicago, IL, US

   NFI is a fully-integrated North American supply chain solutions provider headquartered in Camden, New Jersey. Privately held by the Brown family since 1932, the company generates more than $3.9 billion in annual revenue and employs over associates. NFI owns and operates more than 71 million square feet of warehouse space alongside a dedicated fleet of 4,900 tractors and 14,00 trailers. In 2024, we operate the first 100% zero-emission drayage fleet, leading the transition to zero-emission goods movement in the United States. NFI’s relentless innovation and unparalleled service deliver logistics solutions that transform the way business gets done. The company’s business lines include dedicated transportation, warehousing and distribution, eCommerce fulfillment, brokerage, transportation management, port drayage, intermodal, global logistics, and industrial real estate. For more information about NFI, visit or call

Education

• The Ohio State University Fisher College of Business

  Bachelor of Science