Eric Harrington
Front-line cybersecurity leader, player, and coach. Dedicated to stopping bad guys while ensuring SOC metrics look good.
- Role
- Soc Team Lead at BlueVoyant
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Eric Harrington
Award-winning veteran and cybersecurity professional with over 20 years of continued advancement and demonstrated technical skill.Recognized for professionalism, positive attitude, commitment to excellence, and demonstrated ability to communicate.Able to handle multiple projects and meet deadlines under pressure; self-motivated and able to work independently or in a team.Extensive experience managing multiple facets of IT departments, including technical support, engineering, and security.
Experience
Soc Team Lead
Sep 2023 — Present
Lead eight junior and senior analysts in security operations, targeting improvement of output for alert investigations. Accomplished more than 70% lower MTTA and MTTR by managing SOC queues based on LoE and individual strengths. Selected before 4 team leads to lead 2 SOC teams to improve global team performance, resulting in 25% increased efficiency. Guided senior analysts in tuning of security alerts resulting in the total volume of alerts being decreased by over 500 a week. Serve as a mediator between stakeholders and analysts, ensuring all interests are taken into consideration.
Education
Western Governors University
Master of Science - MS, Information Technology Management
Western Governors University
Bachelor of Science - BS, Cybersecurity and Information Assurance
Burnsville Senior High School
High School Diploma
2001 — 2004
Skills
- System Administration
- Rip
- Network Engineering
- Dod
- Microsoft Office
- Network Optimization
- F5 Bigip
- Eigrp
- Cisco Routers
- Solarwinds
- IT Management
- Information Security
- Operations Management
- Solution Implementation
- Cacti
- Team Leadership
- Routers
- Leadership
- Information Assurance
- Routing Protocols
- Management
- Network Security
- Snmpc
- Computer Security
- Switches
- Cisco Call Manager
- Security
- Troubleshooting
- Project Management
- Network Administration
- Networking
- Information Technology
- Network Design
- Computer Network Operations
- Critical Thinking
- Process Improvement
- Evaluation
- Training
- Orion
- Ospf
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