Eric Fonua

About Eric Fonua

As an operations management professional with a 20-year history of streamlining inbound and outbound workflows, fostering safety-first cultures, and driving process improvement initiatives, I draw on a strong leadership background, my people management skills, relationship building expertise, and a penchant for effectively implementing lean principles to facilitate continuous improvement across organizations.As a servant leader, the key to my success has been creating on-site synergy through the establishment of a respect-based, employee-supportive culture. I lay the foundation for solid capacity building to magnify the positive effects of this strategy. Using this win-win approach and advanced training strategies, I have successfully boosted the performance, morale, and engagement of previously unproductive teams.Throughout my career at Ace Hardware and Target Corporations, I have spearheaded game-changing initiatives that helped improve efficiency, optimize cost, and accelerate customer delivery. For instance, I helped achieve the 96.7% service level goal for the distribution center by delegating receiving to the first and stocking to the second shift to eliminate backlogs and increase the incoming freight.Another reason for my success is that I work in collaboration with the senior management to improve team performance and accountability by rolling out new strategies and programs.If you are interested in working with someone who can achieve operational excellence in all warehouse areas, build and nurture high-performing teams, and ensure safety compliance, email me: f••••••@outlook.com.Specialties: Inbound & Outbound Operations Management | Operations Excellence | Inventory & Freight Management | Budgeting | Cost Optimization | Service Level Maintenance | QC

Experience

1. Operations Manager

   Burlington Stores, Inc.

   Mar 2026 — Present · Savannah, GA, US

Education

• University of Phoenix

  Bachelor's degree, Business Administration, Management and Operations

  2017 — 2020

Skills

• Process Improvement
• Project Management
• Warehouse Management Systems
• Inventory Management
• Inventory Control
• Business Process Improvement
• Supply Chain Management
• Project Planning
• Supply Chain
• Wms Implementations
• Leadership
• Forecasting
• Warehouse Operations
• Customer Service
• Team Building
• Management
• Sap
• Collaborative Problem Solving
• Change Management
• Operations Management
• Warehousing