Eric Fiste

About Eric Fiste

With over 20 years of experience in Information Technology leadership, I bring a pragmatic, hands-on approach to end-to-end IT management and full lifecycle systems implementation across both operations and professional services.I\'m a multifaceted, technically grounded leader with a track record of building and motivating cross-functional teams, driving organizational goals, and delivering results in complex, fast-moving environments. I communicate clearly across all levels of an organization and take pride in building strong, trust-based working relationships wherever I operate.I hold a B.S. in Computer Science from DePauw University and carry certifications in ITIL and MBA Fundamentals, along with my Project Management Professional (PMP) designation.Outside of work, you\'ll find me on the water sailing, on the course golfing, exploring new destinations, or catching live music.

Experience

1. Global Head of Information Technology

   iManage

   Sep 2025 — Present · Chicago, IL, US

   Leading global IT strategy and operations for iManage, a world-class legal technology company trusted by the most sophisticated law firms and corporate legal departments to manage their most critical work product and knowledge. Responsible for enterprise-wide IT infrastructure, cybersecurity, service delivery, and enterprise systems across global offices in Chicago, Silicon Valley, London, and Sydney.Overseeing IT operations, endpoint management, enterprise systems, and Service Desk functions while driving modernization initiatives aligned with iManage\'s growth objectives and the unique compliance and governance demands of the legal technology industry.Partnering cross-functionally with business and technology leadership to evaluate and deploy emerging technologies including Claude and ChatGPT with a deliberate focus on data governance, customer data privacy considerations, and operational security.Championing a high-performance IT culture built on accountability, proactive service delivery, and continuous improvement across a globally distributed team.

Education

• DePauw University

  Computer Science, Economics

  1992 — 1996

Skills

• Budget Management
• Business Strategy
• Change Management
• Management
• IT Management
• Sharepoint
• Pmp
• Leadership
• Program Management
• IT Operations
• Technology Research
• Technology Planning
• Project Management
• Enterprise Software
• Access
• Project Planning
• Budgets
• Process Improvement
• Strategy
• Governance
• IT Strategy
• Business Process Improvement