Rick K. Fermon

About Rick K. Fermon

I\'m proud to work for USI – an established leader in the risk management, insurance brokerage, and consulting industry; the ONE known for best-in-class solutions which include proprietary analytics, local and national resources, and a team-based risk planning approach for our clientsAs a National Communications and Corporate Training Content Developer & Sales Coach for USI:I work closely with the National Select Practice Leader, the Technical Resources Team, Regional Select Practice Leaders, and the Enterprise Knowledge and Solutions Departments to coach, develop, and maintain both new and established insurance professionals – sharpening foundational industry knowledge and technical skills, while elevating ongoing product knowledge and expertise by providing a path and a process for their professional development and success. Responsibilities include the creation, development, and maintenance of:• Customized solutions to industry-specific issues• Content on Demand: engagement emails, articles, and videos• Proprietary online training e-Modules and content development• USI’s proprietary Enterprise Select OMNI Engine and Solutions Library• New hire training sessions - monthly planning, organizing, and scheduling• USI’s Select ONE Academy - planning, organizing, and maintaining the agenda and schedule I also support USI’s national Select editorial content calendar by creating, drafting, and editing content to promote USI solutions and services. Responsibilities include:• Developing Topic of the Month facilitation decks• Creating and editing educational and informational articles• Write, design, produce, and edit educational and informational videosWhat truly distinguishes USI as a premier insurance brokerage firm is the USI ONE Advantage®, our unique process that is disrupting the insurance brokerage space by integrating:1) OMNI - USI\'s proprietary award-winning interactive analytics database and innovative client solutions platform2) Network - Dedicated technical experts networked nationally and embedded in local offices3) Enterprise - Team based strategic planning focused on the client\'s specific business issues and challenges

Experience

1. National Communications and Corporate Training Content Development Property & Casualty Select

   USI Insurance Services

   Aug 2019 — Present · US

   Creating a fundamentally different approach for our National Select Risk Management and Consulting team to identify, quantify, speak to, and eliminate business exposures by providing highly focused solutions and specialized services that can lower the total cost of risk for our clients.I\'m an integral part of the development and maintenance of new producer on-boarding and success training. Specifically focusing on USI\'s proprietary Select OMNI platform, knowledge e-Module development, and prospect-facing and producer-facing sales content.Functioning as part of the National Select team to coach and develop content, curriculum, assessments, and observation and feedback reporting – I’m responsible for the development and maintenance of:• Proprietary on-line training e-Modules• Customized solutions to industry specific issues• USI’s proprietary Select OMNI Knowledge Platform• Topic of the Month email content and coordination• Solutions Article, Social Media Content, and Video script writing and development • Organizing, planning, and setting agendas for USI’s Select Fast Start, University & ONE AcademyOther responsibilities include, but not limited to:• Coaching new hires attending Select ONE Academy• Developing and facilitating multi-year training calendar• Creating and executing ways to deliver quality training and methods that ensure objectives are met• Facilitating new hire on-boarding curriculum for both technical and message training and reinforcement

Education

• Kaplan University

  Ethical Insurance Producer

• The University of North Carolina at Chapel Hill

  Certificate, Business/Corporate Communications

  2021 — 2021

• Kaplan University

  NH Property & Casualty Insurance - Series 1264

• International Risk Management Institute (IRMI)

  CRIS Designation (Construction Risk and Insurance Specialist), Construction Trades

• Northeastern University

  Certificate Course - Internet & Web Technologies, Endorsed by the World Organization of Web Masters

• Kaplan University

  Commercial General Liability Coverage, 9th Edition

• Northeastern University

  Bachelor of Science in Business Administration, •|• Dual Major in Marketing & Management

Skills

• Consultative Selling
• Account Management
• Online Advertising
• SEO
• Business-to-Business (B2b)
• Marketing
• Labor Relations
• Sales Process
• Consultative Sales Professional
• Training
• Commercial Property Insurance
• Inland Marine
• Customer Relationship Management (Crm)
• Public Speaking
• Business Networking
• Continuous Improvement
• Salesforce.com
• Long-Term Customer Relationships
• Lead Generation
• Business Development
• Casualty Insurance
• Risk Assessment
• Leadership
• Risk Management
• Sales Presentations
• Sales Management
• Advertising
• Workers Compensation
• Property & Casualty Insurance
• Customer Retention
• Business Insurance
• Insurance
• Sem
• Commercial Auto Insurance
• Commercial Insurance
• B2b
• Relationship Management