Eric Enderson
Sr. Director, Customer Success
- Role
- Sr Director, Customer Success at Ethermed
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Eric Enderson
Once specialized in punting a football, now I specialize in making sure customers don’t feel punted. I focus on building trust and putting our teams and customers in a position to win.I’ve built and scaled Customer Success teams in fast-moving healthcare tech, leading everything from onboarding and adoption to long-term value and growth. I care about solving problems, driving outcomes, and building strong relationships.At Ethermed, we’re rewriting the prior authorization playbook with AI and EHR integration, reducing the grind on care teams and helping patients get the care they need faster. My role is all about making sure our customers succeed at every stage, from go-live to long-term partnership.Fewer punts, more wins.
Experience
Sr Director, Customer Success
May 2025 — Present
Education
University of Delaware
BA, Criminal Justice
Skills
- Non-Profit Volunteering
- Public Speaking
- Sketching
- Microsoft Excel
- Powerpoint
- Imovie
- Organizational Leadership
- Social Media
- Design Thinking
- Final Cut Pro
- Spanish
- Microsoft Office
- Community Outreach
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