Eric
Senior ServiceNow Technical Manager
- Role
- Senior Servicenow Technical Manager at Fragomen
- Location
- Bowling Green, KY, US
- LinkedIn followers
- 500 followers
About Eric
Seasoned ITSM Consultant with over 10 years ITSM consultation and implementation experience. I have 6 years ServiceNow Administrator/Developer experience and 10 years ITIL process design and implementation. I\'m able to quickly assimilate information and provide solutions. Passionate problem solver that builds rapport with teams to achieve goals.
Experience
Senior Servicenow Technical Manager
Feb 2024 — Present
Skills
- Vmware
- System Administration
- Sla
- Citrix
- Call Center
- Vmware Esx
- IT Strategy
- Dns
- Integration
- Service Management
- Computer Hardware
- Cisco Technologies
- Servicenow
- Business Process Re-Engineering
- Databases
- Security
- Bmc Remedy
- Disaster Recovery
- IT Service Management
- Team Leadership
- System Deployment
- Servers
- Itil
- Operating Systems
- IT Management
- Networking
- Software Documentation
- Program Management
- Business Process Design
- IT Operations
- Vendor Management
- Cloud Computing
- Windows 7
- Vpn
- Project Management
- Training
- Sharepoint
- Process Improvement
- Active Directory
- Windows Server
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