Eric Liu
Sr. Staff UX Researcher, AI/ML at ServiceNow
- Role
- Sr Staff Ux Researcher, Ai Ml at ServiceNow
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Eric Liu
UX Researcher with extensive experience in- AI development tools and services - Data governance and analytics - Chatbots and voice assistants
Experience
Sr Staff Ux Researcher, Ai Ml
Dec 2023 — Present · Seattle, WA, US
GenAI for the enterprise
Education
The University of Texas at Austin
Master of Science, Information Studies
2010 — 2012
Sun Yat-sen University
Bachelor's, Information Management and Information System
2006 — 2010
Skills
- Usability Testing
- Morae
- Mural.ly
- Wireframes
- Axure
- Omnigraffle
- Persona
- Alexa
- User Experience Design
- User Experience
- Chatbot User Experience
- Visio
- Linux
- Css
- UX Design
- Conversational UI
- User-Centered Design
- Prototype
- Competitive Analysis
- Html5
- Camtasia
- Sketch
- Information Architecture
- Conversational UI User Experience
- Chatbots
- After Effects
- Web Development
- Photoshop
- Scikit-Learn
- Accessibility
- Javascript
- Html 5
- Interaction Design
- Tensorflow
- User Research
- Mobile UX Design
- Api.ai
- Python
- Human Computer Interaction
- Mysql
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