Eric Dana
Operations | Communications | Projects
- Role
- Sr Project Manager at Ubiquity
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Eric Dana
I am an operations and communications professional who has been blessed to work with many amazing and interesting people across the globe. Having worked within small non-profit to large corporate (and a few in between) I have used my skills to manage projects and charters, create content and messaging, and have provided oversight and quality control in the Telecommunications, Banking, Hospitality, and Health Care industries.Above all, I enjoy meeting people from all walks of life and working together to achieve common goals and solutions.
Experience
Sr Project Manager
May 2024 — Present · Dallas-Fort Worth, TX, US
Provide strategic oversight and governance for enterprise software deployment initiatives, ensuring compliance with organizational standards and industry best practices. • Lead cross-functional project and product teams through full lifecycle management, including planning, implementation, training, and post-launch support. • Drive operational efficiency by optimizing tools, developing scalable training programs, and streamlining business processes to reduce costs and improve productivity. • Manage KPIs, quality assurance protocols, and organizational change initiatives, applying advanced analytical and problem-solving skills to align daily operations with long-term strategic objectives. • Deliver operational support for customer service functions, resolving technical and operational issues to enhance user experience for internal stakeholders and external clients. • Support business development efforts by contributing to RFP responses, proposal creation, and related strategic initiatives within the Business Development team.
Education
The University of Texas at Arlington
BA, Communications
The University of Dallas
MBA, Business
Skills
- Voip
- Data Center
- Troubleshooting
- Project Management
- Process Improvement
- Cisco Technologies
- Ethernet
- T1
- Wan
- Wireless
- Switches
- Lan-Wan
- Telecommunications
- Computer Network Operations
- Telephony
- Visio
- Call Centers
- Ip
- Team Leadership
- Network Design
- Mpls
- Cross-Functional Team Leadership
- Managed Services
- Vendor Management
- Program Management
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