Eric K.

About Eric K.

An accomplished leader with 17 years of experience in leadership, marketing, and revenue operations, guiding digital transformations, process optimization, and budget management driving revenue growth.Career Highlights:• Building Revenue Operations at Itential, overseeing technology management, strategy collaboration, and ABM implementation.• Ran marketing operations at CipherHealth, effectively managing budgets, and implementing a MarTech roadmap, and key processes that led to a 30% increase in ACV.• Managed Shutterstock’s $10MM GTM Systems budget, optimized application usage, and achieved a 40% cost reduction.• Successfully led a $1MM digital transformation project at Arbor Realty Trust, resulting in cost and time savings, while forging strategic partnerships and repositioning as an innovative brand leader.• 3rd employee hired at a startup who played a pivotal role in its operations, contributing significantly to its successful acquisition by RealPage, a publicly traded company.

Experience

1. Director of Revenue Operations

   Itential

   Jul 2021 — Present · Atlanta, GA, US

   In my role as Director of Revenue Operations at Itential, I spearheaded initiatives to scale and manage the revenue operations department, focusing on enhancing the technology stack, driving continuous process improvement, and conducting in-depth business analysis across marketing, sales, and customer success. By implementing strategies to optimize revenue generation and streamline operations, I was able to achieve significant improvements in efficiency and overall performance.

Education

• Long Island University

  Bachelor of Business Administration (BBA), Finance and Investments

  2005 — 2007

• Baruch College

  BA, Finance

  2007 — 2009

Skills

• Qualitative Research
• Management
• Highly Motivated Self-Starter
• Web Commerce
• Analytics
• Entrepreneurial Skills
• Social Media Marketing
• Digital Media
• Dedication to Continuous Improvement
• Strategic Planning
• Email Marketing
• Online Marketing
• Advertising
• Call Center
• Salesforce.com
• Social Media
• Marketing Strategy
• Team Management
• Marketing
• Online Advertising
• Call Centers
• Digital Marketing
• Digital Strategy
• Financial Reporting
• Quality Assurance
• Entrepreneurship
• Lead Generation
• Customer Service