Eric Chantry
Empowering Businesses to Succeed through Strategic Customer Success Leadership
- Role
- Client Success Account Manager at Tyler Technologies
- Location
- Ogden, UT, US
- LinkedIn followers
- 500 followers
About Eric Chantry
I am a passionate Customer Success leader with over a decade of experience building and…
Experience
Client Success Account Manager
Nov 2024 — Present · Plano, TX, US
Experienced in driving client success through continuous improvement and proactive account management, I specialize in managing complex client projects and advising on best practices for operational efficiency, from Help Desk to Disaster Recovery. With a deep understanding of client business processes, infrastructure, and product areas, I effectively support strategic accounts, execute release management, and foster long-term client relationships. Skilled in project management and release planning, I ensure SLA compliance, conduct account reviews, and identify solutions to address client challenges. I am passionate about building rapport and achieving results with a hands-on, solutions-oriented approach.
Education
Weber State University
Management Information Systems, General
Skills
- Process Improvement
- Team Building
- Lean Manufacturing
- Sales
- Information Security
- Microsoft Dynamics Crm
- Design for Manufacturing
- Culinary Skills
- System Administration
- Windchill
- Training
- Computer Graphics Design
- Customer Service
- Data Analysis
- Product Design
- Crystal Reports
- Rapid Prototyping
- Technical Support
- Manufacturing
- Manufacturing Engineering
- Leadership
- Team Training
- Configuration Management
- Jira
- Packaging
- Troubleshooting
- Windows 7
- Information Technology
- Crystal Server
- Indesign
- Graphic Arts
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