Eric Blohm
Retired Solutions Consultant Director at Genesys
- Role
- Solutions Consultant Director - North America Channels at Genesys
- Location
- Hot Springs Village, AR, US
- LinkedIn followers
- 500 followers
About Eric Blohm
Customer Experience Solutions Consultant with a demonstrated history of providing Omnichannel interaction management and engagement software solutions. Skilled in developing, delivering, and supporting Genesys Partner Solution offerings. Strong engineering professional with an MBA focused in Telecommunications Management from The University of Dallas.
Experience
Solutions Consultant Director - North America Channels
Aug 2018 — Present · US
Education
The University of Dallas
MBA, Telecommunications Management
1996 — 2000
University at Albany
BA, Economics
Skills
- Contact Centers
- Session Initiation Protocol (Sip)
- Call Routing
- System Deployment
- Call Center
- Unified Communications
- Telephony
- Qos
- Cisco Technologies
- Cisco Systems Products
- Cti
- Avaya
- Sip
- Saas
- Workforce Management
- Routing
- Speech Recognition
- Go-to-Market Strategy
- Managed Services
- Integration
- Solution Selling
- Voice Over Ip (Voip)
- Hosted Services
- Call Centers
- Ip
- Software as a Service (Saas)
- Sip Trunking
- Genesys
- Ivr
- Cloud Computing
- Internet Protocol (Ip)
- Wireless
- Avaya Technologies
- Sales Engineering
- Voip
- Data Center
- Pre-Sales
- Solution Architecture
- Telecommunications
- Call Logging
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