Eric Benac

About Eric Benac

Results-driven Project Manager with over ten years of success in planning, executing, and…

Experience

1. Project Manager

   GlobalLogic

   Jan 2023 — Present · Austin, TX, US

   Leveraged AI optimizations to enhance a 100-person team’s editing accuracy and productivity, providing one-on-one training support that contributed to the completion of a project under budget by approximately 10%. Identified and addressed project-specific pain points, accelerating workflow through strategic preplanning to resolve customer-designated issues. Achieved average quality scores exceeding 95% across tasks, delivering maximum ROI for clients. Analyzed thousands of KPI reports to identify areas of employee improvement, guiding colleagues through targeted training modules that boosted organizational productivity by over 15%. Drafted comprehensive guidelines exceeding 15 pages for over 20 team projects, incorporating streamlined task management roadmaps that increased overall productivity by more than 5%. Developed 20 guiding principles to enhance team effectiveness, establishing frameworks that influenced over 1,600 employees. Promoted values of consistency, transparency, cross-functionality, and collaboration, fostering adaptability across the organization. Trained over 500 new employees within a year, leading group sessions and personalized consultations to close skill gaps, resulting in a 10% increase in revenue and a 10% reduction in project timelines. Continuously mentored employees in need of professional growth, providing personalized guidance that enhanced individual productivity by around 5%. Launched a continuing education program for over 300 employees to reinforce best practices, reducing human error rates by 20% and improving team retention by over 10%. Created more than 50 quizzes, activities, presentations, and training resources that engaged over 70% of the team, enhancing task management quality by more than 20%. Oversaw the transfer and quality control of thousands of data points per project, ensuring consistent and timely delivery that improved customer satisfaction by 10%.

Skills

• Storytelling
• SEO
• Writing
• Layout
• Journalism
• Feature Articles
• Event Planning
• Social Networking
• Copy Editing
• Newspapers
• Freelance Writing
• Editing
• Marketing
• Social Media
• Microsoft Office
• Microsoft Word
• Online Marketing
• Public Relations
• Sports Writing
• Online Journalism
• News Writing
• Media Relations
• Advertising
• Newsletters
• Ap Style
• Search Engine Optimization (SEO)
• Web Content
• Blogging
• Copywriting
• Facebook
• Teaching
• Public Speaking
• Publishing
• Research
• Social Media Marketing
• Creative Writing
• Wordpress