Erica Tognin

WORK HISTORY

EDUCATION

SKILLS

ABOUT ERICA TOGNIN

Professional with over 20 years experience, of which 14 in IBM – expertise:• Learning & Knowledge; • Team and People Management strong background; • AMS Delivery Manager;• e-learning and consulting services;• Sales Business Development.As a consultant, I have also contributed to the e-learning activities of the Fondazione IBM, a non-profit organization that operates in social and cultural projects aimed at promoting technological innovation.Before joining IBM I have worked in CNOS-FAP, a non-profit organization that has the mission of orientation, training and professional development of young and adult people through its vocational training centers, to allow the entry (or reentry) into work.Italian with full working proficiency in English (supported by over 2yrs work assignment in the UK and MBA qualification, Warwick Business School-UK), actually moved to New York City for family reasons.Specialties:• Effective communication with all organizational levels• Collaboration with multiple stakeholders to identify learning requirements and their application • Drive corporate strategy execution and governance across international locations to all sales levels (including management, leadership and executives) • ensure alignment with the regional business strategies and local leadership development programs• Design and facilitation of large scale events • Staff development activities • Selection and management of external top quality organizations• For the VPs and executive level, execute analytics/reporting of feedback process on training programs effectiveness and implement changes/tailoring requests• Business development: record of signing objectives and focused solutions growth achievement• Client experience and relationship managementAs people manager: • mentoring activities and professional growth; • rewarding according to performance; • value recognition; • business ethics;• high standard of performance processes