Erica Sumpter
Director, Corporate Strategy I ICF Certified Professional Life Coach I Small Business Consultant I Restaurant Owner
- Role
- Director, Corporate Strategy - Social and Workforce Programs at Highmark Health
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Erica Sumpter
Diversity, Equity, and Inclusion professional experienced in managing E/BRGs, health equity and inclusion in the LGBTQ community, and the creation of DEI content in a variety of discussion topics. Also experienced in program/project management, professional coaching, small business consulting, diversity, equity, and inclusion, leadership, training, and development, staffing, recruiting, workforce planning, process improvement, entrepreneurship.
Experience
Director, Corporate Strategy - Social and Workforce Programs
Jan 2025 — Present · Pittsburgh, PA, US
Education
Northwestern University
Certificate of Completion for Leading Diversity Equity and Inclusion
The Wharton School
Executive Presence and Influence: Persuasive Leadership Development
Robert Morris University
Masters, Human Resources Management
2006 — 2008
Cornell University
Building a Diverse Workforce Certification
Duquesne University
Professional Certificate, Professional Coaching
2015 — 2016
Carlow University
Bachelor of Science, Management
2001 — 2004
Skills
- Process Improvement
- Team Building
- Business Process
- Business Process Improvement
- Outlook
- Microsoft Office
- Call Centers
- Inventory Management
- Coaching
- Excel
- Health Insurance
- Database Administration
- Vendor Management
- Research
- Retail
- Customer Relations
- Strategic Planning
- Employee Relations
- Data Analysis
- Benefits
- Totalview
- Xp
- Problem Solving
- Operations Management
- Administration
- Leadership
- Business Analysis
- Mentoring
- Time Management
- Insurance
- Lotus Notes
- Project Coordination
- Ms Project
- Change Management
- Customer Service
- Analysis
- Customer Satisfaction
- Training
- Sharepoint
- Scheduling
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