Erica R.
Marketing Student @ NCSU | Incoming LASR Associate @ Lenovo | Global-Oriented
- Role
- Guest Advocate at Target
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Erica R.
Bienvienidos a Todos!(Welcome Everyone!)Erica Rice is a Senior at NC State University studying Business Administration with a concentration in Marketing. Including minors in Spanish and Data Science. Her passions include volunteerism, leadership, and project management. She finds joy in helping others find their passions, jobs, and connections. Actively involved on and off-campus, you can find her informing peers about her study abroad journey, leading projects (big or small), and learning analytical skills. Her skills range from effective communication, data analysis, data management, to Canva (and more). From providing marketing assistance to college organizations (Student Government, Global Corps, etc.), volunteering (NC Eastern Food Bank, the Boys & Girls Club, etc.), to providing mentorship to exchange students (from Spain, Peru, Italy, etc.); Erica has made an impact on campus!To See More, Check Out Her Linktree: https://linktr.ee/esrice
Experience
Guest Advocate
Dec 2022 — Present · NC, US
Advocate of guest experience who welcomes, thanks, and exceeds guest service expectations by focusing on guest interaction and recovery. Advocate of both physical and digital services and solutions who is knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. • Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns• Stocked supplies during store open hours while being available to the guests• Efficient in cashiering, returns, and stocking• Experienced in promoting and selling various benefits, offerings, and services
Education
Southeast Raleigh High School
High School Diploma, General Studies
Wake Technical Community College
Certification(s), Entrepreneurship/Entrepreneurial Studies and Marketing Analytics
North Carolina State University
B.S. Business Administration: Marketing, Business, Management, Marketing, and Related Support Services
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