Erica Mays

WORK HISTORY

EDUCATION

SKILLS

ABOUT ERICA MAYS

I\'ve worked in design since 2008 with a heavy focus in government products, as well as in the private sector. As a versatile creative leader, I now have experience with every step of the design process. I\'m responsible for project management tasks like creating project plans and roadmaps, planning and conducting research, analyzing data gained from user feedback, and creating action items to iterate on products with profound impact. I\'ve brought disconnected product teams together through CX workshops that align us all on user and stakeholder goals, because I know that a united and informed product team will deliver a better solution.Groups with clear communication, an understanding of stakeholder and user needs, and shared information build amazing products. It is my goal and passion to create accessible, human-centered experiences with teams that have solid relationships internally and with our clients. With frequent and open feedback, we\'re able to discover and address our weaknesses, and capitalize on and develop our strengths. Before we can solve a problem, we must thoroughly understand it—and the people the solution will serve.When I\'m not trying to build better digital products for the future, you can find me partner dancing, painting with gouache and watercolor, hosting D&D/game night, taking an improv class, or working on my fantasy novel.