Erica White
Business Analyst | Project Manager | Process Improvement Specialist | National Board-Certified Health & Wellness Coach
- Role
- Certified Health Coach at RVO Health
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Erica White
As a Business Analyst passionate about bridging business needs with IT solutions, I’ve consistently delivered data-driven strategies that drive operational efficiency and align with organizational goals. With expertise in Agile and Waterfall methodologies, I’ve successfully managed high-visibility projects, optimized processes, gathered precise requirements, and fostered cross-functional collaboration, all while delivering impactful results.Though my experience is rooted in telecommunications, my skills in enhancing customer experiences, leading teams, and optimizing systems are transferable across various industries. My approach focuses on people-first strategies, clear communication, and building practical, sustainable solutions.In addition, I’m a National Board-Certified Health & Wellness Coach, which brings a unique, empathy-driven perspective to my work. I’m passionate about empowering individuals and teams to achieve lasting success, both personally and professionally.I’m currently seeking opportunities in Business Analysis, Project Management, and Health Coaching where I can leverage my diverse skill set to contribute to impactful projects and empower teams to thrive. Let’s connect if you’re looking for a driven professional who merges strategic business insights with a commitment to personal well-being.
Experience
Certified Health Coach
Sep 2025 — Present
Education
Institute for Integrative Nutrition
Certified Professional Health Coach, Certified Integrative Nutrition Health Coach
Southern New Hampshire University
Bachelor of Science - BS, Computer Information Systems
Skills
- Business Analysis
- Billing
- Budgets
- Process Improvement
- Management
- Team Building
- Outlook
- Voip
- Sales
- Call Center
- Leadership
- Microsoft Excel
- Invoicing
- Troubleshooting
- Telecommunications
- Analysis
- Forecasting
- Account Management
- Contract Negotiation
- Mpls
- Vendor Management
- Customer Satisfaction
- Training
- Team Leadership
- Customer Relations
- Customer Retention
- Project Management
- Customer Service
- Problem Solving
- Call Centers
- Access
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